Notice Regarding Client Service Agreements
This document regulates exclusively the access, browsing, and use of the corporate website https://kiocone.co. It does NOT constitute an automatic master services agreement for software development, cloud, or consulting clients.
Technical specifications, scope, pricing, delivery schedules, service levels (SLAs), and intellectual property ownership for each engineering project are agreed upon individually through formal commercial proposals, statements of work, or contracts executed between the parties.
1. Website Operator Identification
The website is operated by:
- Company Name: KIOCONE SERVICIOS DE TECNOLOGIA S.A.S.
- Trade Name: KIOCONE
- Tax ID (NIT): 902104352-7
- Headquarters & Jurisdiction: Cartagena de Indias, Republic of Colombia
- Operating / Mailing Address: Cartagena de Indias, Colombia (Remote operations with national and global coverage; physical notices coordinated via gerencia@kiocone.co)
- Corporate Channels: gerencia@kiocone.co | comercial@kiocone.co (Monday to Friday, 8:00 AM - 6:00 PM GMT-5; phone inquiries and technical meetings scheduled upon request)
- Commercial Registry: Simplified Stock Corporation (S.A.S.) registered with the Chamber of Commerce of Cartagena, Colombia
- Legal Representation: Roland Cruz (Founder & Management)
- Official Website: https://kiocone.co
2. Website Purpose & Scope
To present Kiocone's software engineering capabilities (custom development, legacy modernization, API integration, cloud architecture, and process automation) and offer direct inquiry channels for enterprise clients.
3. Acceptance of Terms
Browsing this website constitutes user agreement with these terms and our Privacy Policy. If you do not agree, please discontinue website use.
4. Permitted Use
Users agree to browse the site lawfully, respectfully, and in good faith, utilizing forms exclusively for legitimate business communication.
5. Prohibited Conduct
- Reverse engineering or decompiling website frontend code.
- Automated scraping or unauthorized mass data extraction.
- Distributing malware, viruses, or attempting infrastructure penetration.
- Identity impersonation or sending unsolicited mass advertising (spam).
6. Intellectual Property
Kiocone trademarks, logos, visual layouts, texts, published source code, and assets are owned by or licensed to Kiocone. Third-party trademarks shown for descriptive purposes belong to their respective owners. Kiocone does not claim ownership of client trademarks or software.
7. Intellectual Property in Software Projects
Contractual Precedence Clause:
Economic rights and copyright ownership regarding source code, database architectures, background technology, and custom client deliverables are governed solely by the specific project development contract or technical statement of work, taking complete precedence over general website terms.
8. Technical & Commercial Information
Content on this site is provided for informational and demonstrative purposes. Final project scopes and technical architectures are validated during formal engineering assessments and specified in commercial proposals.
9. Links to Third-Party Platforms
Kiocone is not responsible for the privacy practices, availability, or contents of third-party platforms (such as LinkedIn or GitHub) reached through external hyperlinks.
10. Website Availability
Kiocone maintains technical diligence to ensure 24/7 site availability, acknowledging that temporary downtime may occur for maintenance or external network issues beyond reasonable control.
11. Reasonable Limitation of Liability
To the extent permitted by law, Kiocone is not liable for indirect damages, user system errors, or decisions made solely on website promotional text without a binding technical contract.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of the Republic of Colombia. Any disputes shall be submitted to the competent courts of Cartagena de Indias, Colombia.
Official Inquiry: gerencia@kiocone.co | Effective 2026.